How do managers support performance in teams?

As a leader, it is important to understand how team members are performing and how they measure success in order to support them in achieving their goals. Most leaders have a good understanding of the work that the team is focused on. However, success measures, whether quantitative or qualitative, are sometimes less clear. Qualitative measures in particular are more challenging. A simple way to ensure same page clarity with regard to expected outcomes is to simply ask a few key questions at the outset: ‘How will you know when you have been successful? ‘How will your stakeholders know when this goal has been successfully completed? ‘What can I, as your team leader, expect to see, read, hear, receive or experience when this goal has been successfully completed?’ This latter question is particularly effective in helping team members think in concrete terms about expected outcomes and the value their work will add.